Do L'AVANT products disinfect?
While our high performing, plant-based cleaning products are designed to thoroughly and effectively clean your home (or wherever messes may find you!), we want to clarify that L’AVANT Collective products are not EPA-registered disinfectants. Why not? Because the EPA requires products to contain an EPA-registered pesticide in order to make claims of sanitizing, killing or being “antibacterial,” so we can’t label them as such. However, we do include surfactants (soap) in our products that are effective in wiping away harmful germs, bacteria and viruses. We recommend using L’AVANT in conjunction with a registered antibacterial and disinfecting product as necessary to reduce the spread of viruses or bacteria, and we suggest reading this blog post for more disinfecting and sanitizing information. Happy cleaning!
Why do plant-based ingredients work? What's the story of your ingredients?
We believe there’s a reason she’s called “Mother Nature”—she knows how to get things done! So it’s no surprise that the natural, plant-based ingredients in L’AVANT Collective were formulated to perform better than conventional cleaning products. They are designed to cut grease, break down grime, wipe away dirt and help restore clean wherever you seek it. Plant-based ingredients work because they’re powerful. A plant can heal a broken stem, generate regrowth overnight and bloom into a beautiful flower to attract pollinators that are responsible for the food we eat. As formulated in our natural cleaning products, plants can be emulsifiers, foaming agents, moisturizers and be antibacterial and anti-inflammatory—and the scents derived from these plants have been known to uplift, sooth and energize! We use plant-based ingredients because they’re the best—and because the ingredients used in L’AVANT Collective are safe for people, pets and the planet. To learn more about why we use the ingredients we do, where they come from and what they do, read about them on our ingredient page.
Where can I find out about your ingredients?
We believe in transparency, and want you to make informed decisions about whether our products are right for you. Visit our ingredient page to find more information about what ingredients we use, where they're from and why we use them.
Is your packaging refillable?
Yes! Yes! Yes! We made our packaging beautiful for several reasons: It’s too pretty to throw away, it’s better for the planet, and we want you to reuse it! See our product page for our currently available refills.
Are L'AVANT products safely formulated for the environment, children & pets?
Absolutely! We hired the best green chemist in the industry and tasked her with creating the highest performing, plant-based cleaning products on the market (no pressure, right?!). L’AVANT Collective products are formulated without ingredients that can do harm to our bodies, our kids or our pets—and they're environmentally friendly, too. We only use ingredients that are safe for people, pets and the planet. No phthalates, no parabens, no harmful fragrances—just the good stuff, courtesy of Mother Nature.
Where are L'AVANT products made?
Our custom products are formulated and filled in the USA! Not being chemists ourselves, we hired the best green chemist in the market and partnered with some of the best manufacturers who specialize in green products and environmentally safe practices. We have strong relationships with our partners to ensure they understand our requirements and are inline with our broader mission and vision.
When can I expect my order?
We typically ship 4 - 5 business days after we receive your order. Depending on where you live, you can expect to have your order delivered to you in 7 - 10 business days.
How can I track my order?
Can't wait to start cleaning with these beautiful products? We will send you tracking information in your shipping confirmation email!
Where do you ship?
We'll help you clean up wherever you are! We currently ship anywhere in the United States, including Alaska and Hawaii. We offer free shipping on orders greater than $50 for orders in the continental United States and a flat $15 shipping rate for orders in Alaska or Hawaii.
How do I get free shipping?
We offer free shipping for orders $50 and above for any order in the continental United States.
Why is your dish and hand soap bottle glass and your multipurpose bottle PCR plastic?
We want to provide the most sustainable packaging possible, which is why we made each bottle durable and beautiful enough to be reused. Our multipurpose bottle is a PCR (post-consumer resin) bottle. PCR is an environmentally-friendly packaging option using recycled materials from existing PET bottles and other plastics.
While some consumers have concerns over the breakage of glass bottles, we also understand some prefer to eliminate even recycled plastic whenever possible. That’s why we're happy to provide you a glass option! As part of our Minimalist Collection, you can purchase an empty, clear glass bottle and trigger sprayer should you wish to use a glass bottle for your multipurpose cleaner. Our multipurpose refills will be available soon! We are always open to feedback, and will continue to improve and extend our offerings.
Why does the material of my Multipurpose bottle look inconsistent?
Our recycled plastic bottles are perfectly imperfect! Feel inspired knowing the inconsistencies you may notice in your bottle are due to the fact that these were made from recycled plastic!
What wipe material do you use?
We are so excited about our biodegradable wipes! The substrate (the wipe material) we sourced is 100% plant-based, plastic-free and did we mention biodegradable? In addition they are proudly Forest Stewardship Council and Rainforest Alliance certified. As one of our loyal customers said it best, "L'AVANT Collective wipes mean Guilt Free Wiping!"
Why do you use preservatives?
Because mold and bacteria thrive in water, any product that has a water base is susceptible to the growth of mold and bacteria—even your favorite cleaning products. Preservatives not only help keep these contaminants at bay, they extend the shelf life so your products last longer and perform the way they should.
We created L’AVANT Collective products to help clean up germs and dirt—not add to the problem! In the spirit of keeping you and your products healthy and safe, we employ a highly effective synthetic preservative that ensures the best possible result, yet still adheres to our commitment to delivering products that are safe for people, pets and the planet.
Because we are always seeking to do better, we'll continue to search for a completely natural preservative that protects your products the way we need it to. Until then, you can rest assured that not only will your L’AVANT Collective product perform the way it should without fear of contamination, it’s also safe enough for you and everyone (and every place!) you love.
I need to make a return. How do I do this?
L'AVANT Collective stands behind the quality and performance of our natural cleaning products. However, if you are not completely satisfied with any part of your order, please contact us at 1-833-452-8268 Monday through Friday from 9am-5pm PST or email to firstname.lastname@example.org with your order number. We want to make it right! We'll provide you specific instructions for making your return, exchange or credit.
How do I recycle L'AVANT packaging?
Great question! Below you will find information on each product:
Wipes outer packaging for both the single packs and 30 pack is recycle #7 once the plastic lid is cut off.
Wipes plastic lid is recycle #5 once the sticker is peeled off.
The wipes sticker can be thrown away.
Dish Soap & Hand Soap Retail Box: Recyclable cardboard
Glass Bottle: Recyclable glass
Multipurpose Bottle: Recycle #1
Dish Soap & Hand Soap Refill Bottles: Recycle #1
Help! My package arrived damaged. What do I do?
We are so sorry to hear this! Please send us an email to email@example.com and we will get that taken care of for you as soon as possible.
I have questions about my subscription.
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Other questions or comments?
We are here to listen and answer! Send us an email to firstname.lastname@example.org or call us at 1-833-452-8268.