Return Policy

RETURNS/EXCHANGES:
L'AVANT Collective stands behind the quality and performance of our natural cleaning products.  However, if you are not completely satisfied with any part of your order, please contact us  at 1-833-452-8268 Monday through Friday from 9am-5pm PST or email to info@lavantco.com.  We want to make it right!  We’ll provide you specific instructions for making your return, exchange or credit.

Should you choose to return your shipped packages, there are two easy ways to return.  Contact info@lavantco.com for us to process a prepaid shipping label for you to download, print and drop off at your nearest Fed Ex facility. Please note that a $11.95 fee will be deducted from your refund for using the prepaid shipping label. If you choose not to use the prepaid label provided by us, please ship the item(s) prepaid and insured to: 

Ship To:

L'AVANT Collective
Attention: Customer Returns
430 15th Ave East
Seattle, WA 98112

CANCELLATIONS:
You can cancel your order at anytime up until midnight PST of the day you place your order.

DAMAGED OR LOST ORDER:
We are so sorry to hear that your order has been damaged or lost.  Please contact us with your order number at 1-833-452-8268 Monday through Friday from 9am-5pm PST or email anytime to info@lavantco.com.  A member of our team will be happy to get that fixed for you!